Refund Policy

This article outlines Easy2Deposit.com Refund policies 

Easy2Deposit.com guarantees to any its User his/her right for a refund, in case if such User is not satisfied with the quality of the provided Services.

Easy2Deposit.com declares that its User does not has the right to change his/her mind in case if the User’s Backpage.com Account was already funded and to request his/her Funds to be returned.

NOTE:

  • This Refund Policy concerns exclusively Transaction fees and Users’ Funds.
  • Easy2Deposit.com undertakes to make its best efforts to assist the Users in case of any disputes related to refunds of purchased crypto-currencies
  • Refunds and Returns in excess of the original amount are prohibited

 

1. General Conditions

The User who has paid for the Easy2Deposit.com.com Services, i.e. paid a transaction fee, or has funded his backpage.com account may request a Refund or Return in accordance with the Eligibility Criteria as further set out herein.

Refund/Return will only be considered where the User complies with the Eligibility Criteria in full. Where the User fails to meet any of the Eligibility Criteria, Easy2Deposit.com.com shall have the right, in its sole discretion, to decline the User’s request for a Refund/Return.

In order to apply for a Refund/Return, the User must send a request by email to Easy2Deposit.com support address - [email protected]

To prevent Prohibited Conduct, all payments and information related to Refund/Return may be verified by Easy2Deposit.com. In such case, Easy2Deposit.com may request the User to provide certain documents, including, but not limited to, identification documents, the copy of the User’s Payment Card and Invoice or/and any other proof of the fact that disputed payment was made. In case if the User fails to provide appropriate documents or information within three (3) days upon the Easy2Deposit.com request or in case of any doubts as to the authenticity of provided documents, Easy2Deposit.com shall be entitled to decline the User’s Refund/Return request.

Easy2Deposit.com shall process the User’s Refund Form/Return Form as soon as is reasonably practicable. Response times will vary depending on stated reasons for the request. In any case, Easy2Deposit.com shall notify the User on the outcome of the request in accordance with the timescales set out herein.

Refund/Return request will only be approved or declined after meticulous verification made byEasy2Deposit.com

NOTE: Submission of Refund Form/Return Form does not guarantee that the User’s request will be satisfied.

2. Eligibility Criteria

Refunds are only possible in case the user has not been credited with funds on his backpage.com account. This can happen due to technical issues on Easy2Deposit.com Service side or backpage.com service side. Such cases will be investigated by Easy2Deposit.com support in cooperation with backpage.com support and if the fact that user has not been credited is confirmed, the user will be refunded in full if he wishes so. 

If the user has been credited on backpage.com after making a purchase order on Easy2Deposit.com Service, the refunds are not possible, due to a technical nature of cryptocurrency used as a technical medium for making such credits, all cryptocurrency transactions are not refundable. 

4. CHARGEBACKS

Easy2Deposit.com expects the User to contact Easy2Deposit.com Customer Service via email [email protected] or online chat in order to resolve any problem or issue related to his/her payments before the User makes any Chargeback request. This Section does not affect any rights and/or claims, which the User may have against the bank/financial institution.

Easy2Deposit.com will investigate any Chargeback requests made by the User and in response will inform the User’s Issuing Bank whether any Service or Transaction has been canceled.

Easy2Deposit.com reserves the right to suspend User's account and deny service during Chargeback investigation. 

5. MISCELLANEOUS

Any charges, which arise upon processing Refund/Return, shall be borne solely by the User. Such charges will be deducted from the final amount of Refund/Return.

This Refund Policy will be amended from time to time if there is any change in the legislation. Terms and conditions of the Refund Policy are subject to change by Easy2Deposit.com and in the case of any amendments, Easy2Deposit.com will make an appropriate announcement. The changes will apply after Easy2Deposit.com has given notice.

In case if the User does not wish to accept the revised Refund Policy, he/she should not continue to use Easy2Deposit.com Services. If the User continues to use the Services after the date on which the change comes into effect, his/her use of the Services to be bound by the new Refund Policy.